Molly Sharp is a Senior Product Manager at PLOS. She leads a team that is building out a content management system (called Lemur) that helps provide context, relevance, and discoverability for the world's largest journal. She has evolved a hybrid methodology for Lemur's UX-intensive platform, folding in Jobs To Be Done, Core Model, Experience Mapping, and User Story Mapping.
In this post, we give you a behind-the-scenes view of the application we built for our Editors to create PLOS Collections, and take a look at the user experience work that went into it. On October 21st, PLOS launched our new and improved