PLoS Editorial Manager FAQ

At 10 a.m. (PST) on September 22, PLoS Pathogens (as well as PLoS Neglected Tropical Diseases, and PLoS Computational Biology) migrated to a new manuscript submission system called PLoS Editorial Manager.  In order to make this transition smooth for our authors, reviewers and Academic Editors we’ve compiled a list of commonly asked questions that might help address some concerns.

Q.  I submitted a manuscript prior to September 22nd but I can’t find the URL to access my manuscript.

A. The link to our old system (the ‘JMS’) is: http://pathogens.plosjms.org. Please use this link to access any manuscript that was submitted before September 22nd. If you are reviewing a manuscript that was submitted before September 22nd, you will also find it here.  The link to our new system (‘PLoS EM’) is: http://www.editorialmanager.com/ppathogens. Please use this site for any new submissions.

Q. My user name and password is not working on the new Editorial Manager (EM) website. What should I do?

A.  If you are one of our Editors you should have received an email with your new user name and password for EM.  Be sure to check your spam folders if you haven’t received it.  If you have had a previous interaction with a PLoS journal then you actually have an account in the new system already, and should simply follow the “Send Username/Password” link in order to receive your temporary password. If you have never submitted to a PLoS Journal before, then you will need to set up a new account (by clicking “Register Now”).

For Editors and reviewers who still need to work on papers they agreed to review prior to September 22nd, please note that you will still use your old username and password to access the ‘old’ JMS.

Q. I am an Author and my manuscript is not appearing in the new Editorial Manager (EM) system. What happened to it?

A. We have not transferred manuscripts that were submitted prior to September 22nd to the new EM system; your manuscript will still be found in our ‘old’ JMS. You can access your paper using your old user name and password. When we transfer your manuscript you will receive an email notification telling you how to access it in the ‘new’ system.

Q.  I am an author submitting a revised manuscript. Should I resubmit my paper in the JMS or resubmit in EM?

A. If your paper was originally submitted prior to September 22nd, please resubmit your manuscript to the ‘old’ system (JMS).  In the coming weeks we will start to migrate the ‘in process’ manuscripts into the new system (any ms which has already had a first decision made). You will receive an email notification letting you know when your record has been transferred to the ‘new’ system.

Q. I am an Editor who is anticipating a revision on a manuscript in the JMS: will the revision be resubmitted in the JMS or EM?

A. If you are handling a manuscript in the ‘old’ system then you will render your decision in the ‘old’ system. You will be notified if the revision you are handling has been moved into the ‘new’ system, and at that time you will be asked to consider the revision in that system going forwards.

Q. I am a PLoS Pathogens Editor who needs help understanding the new system: where can I find instructions?

A. Please contact PLoS Pathogens (plospathogens@plos.org) directly and we will be able to supply you with training documents.

If you run into other problems that have not been answered here please don’t hesitate to contact us at plospathogens@plos.org.

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