Between our offices in the UK and the US, we will work to respond to emails sent to the PLoS ONE inbox (plosone@plos.org) as quickly as possible. However, in the meantime, you may wish to visit some of the following pages on our websites, which may help to answer your question:

• Journal information
  http://www.plosone.org/static/information.action

• Author guidelines

  http://www.plosone.org/static/guidelines.action

• Most Commonly Asked Questions FAQ
  http://blogs.plos.org/everyone/authors/qa/

• PLoS ONE Video Shorts – Brief Editorial Manager how-to videos
  http://blogs.plos.org/everyone/tag/plos-one-video-shorts/

• Figure and table guidelines
  http://www.plosone.org/static/figureGuidelines.action

• Author submission checklist
  http://www.plosone.org/static/checklist.action

• Information about article-level metrics:
  http://www.plosone.org/static/usageData.action

• Reviewer guidelines
  http://www.plosone.org/static/reviewerGuidelines.action

• Information about Open Access
  http://www.plos.org/oa/

In recent weeks, we’ve seen an increased number of questions from authors of recently published papers querying us about why their paper isn’t found in PubMed.  So this week, I thought it would be helpful to address the timeline for articles appearing in PubMed and PubMed Central.

Upon the publication of your paper, your files are sent directly to PubMed Central. At this point, it takes an average of 3-5 days to appear in PubMed Central, and 1-1/2 to 2 weeks to appear in PubMed. These delays are due to internal quality control checks and data processing that PubMed Central and PubMed conduct on the files.

To find answers to more commonly asked questions please check out our Most Common Questions page. If you have a more immediate question though, please contact us directly at plosone [at] plos.org.

As you may know, Ask everyONE was created to help authors with common questions they encounter while submitting their manuscript to PLoS ONE.  Now, I’d like to introduce PLoS ONE Video Shorts – new videos that will help answer the questions authors, academic editors and reviewers have about Editorial Manager (our peer review software).  The videos, 18 in all,  averaging less than 3 minutes in length, were created by the PLoS ONE staff and are designed to teach you how to navigate EM quickly.

The video shorts can be located in our Most Common Questions (FAQ) page or found in the Ask everyONE category on the left hand side of this blog down below.

For an answer that is even speedier than emailing us, we urge our authors, academic editors and reviewers to check our Common Questions FAQ and/or watch the Video Shorts before emailing us. If you can’t find your answer there, please contact us at plosone@plos.org.

This video is for PLoS ONE academic editors who would like to discuss a manuscript with another academic editor in Editorial Manager.

Back to FAQ page

This is a general tutorial for PLoS ONE reviewers and will give an overview of how to navigate the reviewer action links in Editorial Manager.

Back to FAQ page

This tutorial is for PLoS ONE academic editors who need to re-invite peer reviewers to a revised manuscript.

Back to FAQ page

This video will show authors how to overcome a common error when submitting their manuscript.

Back to FAQ page

This tutorial is for PLoS ONE authors who need to submit their revised manuscript in Editorial Manager.

Back to FAQ page

This video is a general tutorial for PLoS ONE academic editors. It will go over how to invite a reviewer to a manuscript.
Back to FAQ page

This video will show PLoS ONE academic editors how to search for a reviewer based on personal classifications.

Back to FAQ page